COVID-19 Policy and Procedures

Updated information:

 

Close contact services have now been allowed to return to work, with some restrictions in place.

From the 12th April 2021:

As we continue to adapt to the ever changing impact of COVID-19, I am continuing to keep up to date with the government guidelines, my insurance and any governing bodies, on managing and maintaining health and safety measures to keep both you, I and my family safe. 

Remote Hypnotherapy session are recommended wherever possible HOWEVER if you feel this is not an option for you I can now offer face to face treatments following the guidelines listed below, in line with government guidelines. Although these session will resume, this may not be the best option for you. Therapeutic considerations, as well as your own health and safety risks should be factored in to your decision-making for face to face sessions. We will both be expected to comply keeping to the 2m rule for distancing.

Reflexology treatments may resume but just on the feet and sessions will be reduced to 45-60mins max, as pre-treatment and post treatment discussions will take place via telephone calls / email / messages. 

Reiki treatments will also resume, again shorter sessions to 45- 60mins max, as pre-treatment and post treatment discussions will take place via telephone calls / email / messages. Also you will be asked to lay on your side facing away from me and I will work behind you, instead of in front of your body.

By consenting to face to face sessions you understand that by coming to my treatment room, you are assuming risk of exposure to the Covid-19. A Covid-19 pre-treatment questionnaire must be completed before any treatment. (This can be completed via the link button above. 

Your therapist will...

  • Check they are in good health before you arrive for treatment and cancel any treatments if they, family members, or support bubble, become unwell with any COVID 19 symptoms.

  • Wash their hands or use hand sanitiser before your treatment.

  • Follow guidelines on the use of personal protective equipment (PPE). Visor will be worn with face covering too. 

  • Disinfect non-porous materials, e.g. massage couch, surfaces and equipment.

  • Disinfect touch surfaces e.g. door bell, door handles, card machine, light switches etc.

  • Wash porous materials e.g. pillowcases, sheets and towels.

  • Ventilate the treatment room between sessions.

  • Change their top (if needed) and face covering between clients, as well as cleaning their visor.

  • Maintain social distancing before the treatment as the government outlines. 

  • Be providing 3 appointments per day to allow for extended cleaning and ventilating the room between clients.

  • Ring you the day before to do the pre-treatment catch up (for new clients) so that as soon as you enter my treatment room I will begin your treatment as soon as possible (this will mean your session may be shorter, approx 45-60mins max). Then a follow up will occur the day after too (if needed). This is to reduce the amount of talking and time in the session. 

 

You will be asked to...

Prior to your treatment:

  • Complete a short COVID-19 consultation form.

  • If you are a new client, I will send your consultation form via email for you to fill out, to stop cross contamination.

  • Contact your therapist and re-schedule if you have any symptoms of COVID-19, or if any person in your household or support bubble is self-isolating.

  • Re-book and arrange your next appointment with me (payment will then be made via my card machine during treatment time (reducing time over talking about when to re-book) this can be done when I ring for the pre consultation call the day before OR via the website.

 

At your treatment:

  • Please go to the toilet before coming to your appointments, if at all possible I do not want my bathroom being used.

  • Bring a bottle of water for your refreshment, as i will not be providing drinks.

  • Arrive at the agreed time and ensure social distancing throughout the treatment as much as possible.

  • Wash your hands or use hand sanitiser upon arrival. Therapist will provide.

  • Place your belonging in the plastic box near the therapist's couch and place the lid on top (which will be cleaned between each treatment). Please bring only your essentials to your treatment, (coat if needed, keys, phone if needed, card for payment) 

  • Please go straight to the therapy chair so that the therapist can enter the room and stay at a safe distance.

  • Face covering must be worn throughout treatment. No face coverings , No treatment.

  • Pay by card via my website or via card machine, where possible to book next appointments. Payment must be made on booking appointments.

  • Blankets will not be provided at this current time, but the room will be kept warm, please let your therapist know if you are too warm or too cold.

 

Risk Assessment 

Please click on this like to view my risk assessment...

Privacy policy 

You are aware that I may need to pass on your name and phone number due to Track and Trace service by the NHS. 

Cancellation policy

If you or the therapist needs to cancel or re-arrange your appointment due to COVID 19 reasons, this should be done as soon as possible. You can then re-book your appointment for a suitable time, this can be done inside of my usual 24hr cancellation period if necessary, during this period.

Treatments available as remote therapies include:

  • Hypnotherapy via video call

  • Distance Reiki

 

Treatments currently not available during this period include:

  • Hand reflexology